Privacy Policy

Your privacy is important to us. This policy explains how IPTV4KSubscription collects, uses, and protects your personal information.

Last updated: 1 January 2025

1. Information We Collect

When you use IPTV4KSubscription services, we may collect the following types of information: Contact Information: Your name and WhatsApp number when you contact us for support or to purchase a subscription. Payment Information: Transaction details processed through our secure payment systems. We do not store card numbers or sensitive financial data. Technical Information: Device type, IP address, and streaming quality data used to optimise your service and troubleshoot technical issues. Usage Data: Information about channels watched and features used, collected in anonymised form to improve our service.

2. How We Use Your Information

We use the information we collect for the following purposes: Service Delivery: To activate and manage your IPTV subscription and provide access to our channel lineup. Customer Support: To respond to your queries, troubleshoot issues, and provide technical assistance via WhatsApp. Service Improvement: To analyse usage patterns and improve our channel selection, streaming quality, and user experience. Communications: To send you important service updates, renewal reminders, and relevant promotional offers (you may opt out at any time).

3. Data Security

IPTV4KSubscription takes the security of your personal data seriously. We implement industry-standard security measures including: Encrypted data transmission using SSL/TLS protocols for all communications. Secure storage of personal data on protected servers with restricted access. Regular security audits and vulnerability assessments. We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Subscription records are retained for a period of 12 months after subscription expiry. You may request deletion of your personal data at any time by contacting us via WhatsApp.

5. Your Rights

Under applicable data protection laws, you have the right to: Access the personal data we hold about you. Request correction of inaccurate data. Request deletion of your personal data. Object to the processing of your data. Request restriction of processing. To exercise any of these rights, please contact us via WhatsApp at +44 7413 674002.

6. Cookies

Our website uses essential cookies to ensure proper functionality and improve your browsing experience. We do not use tracking cookies for advertising purposes. You can control cookie settings through your browser preferences.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via WhatsApp or by posting a notice on our website. Your continued use of IPTV4KSubscription services after any changes constitutes acceptance of the updated policy.

If you have any questions about this document, please contact us via WhatsApp.